Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of David & Claire London. By placing an order on our website, you agree to these Terms & Conditions in full.

 

Applicability

These Terms & Conditions apply to all offers, orders, and agreements concluded via the website of David & Claire London. By placing an order, the customer confirms acceptance of these terms.

 

Product Information

We strive to display our products as accurately and clearly as possible. However, product descriptions, images, prices, and other information are provided for indicative purposes only. Minor deviations, typographical errors, or inaccuracies may occur and do not entitle the customer to compensation or cancellation.

 

Orders and Payment

Orders are processed only after full payment has been successfully received. Available payment methods may vary depending on the customer’s location and are shown during checkout. The customer is responsible for ensuring that the selected payment method is valid and authorized.

 

Processing and Delivery

Processing time: 1–3 business days.

Shipping time: Estimated 3–7 business days, depending on the destination country and carrier.

Orders are shipped directly from our international supplier, which may be located outside the UK, including China.

 

Delivery times are estimates and not guaranteed. Delays caused by customs, logistics partners, or force mature are beyond our control.

 

Returns and Cancellations

Returns and cancellations are subject to our separate Return Policy. Please review this policy carefully before placing an order.

 

Liability

David & Claire London is not liable for loss, theft, or damage during shipping once tracking confirms delivery to the address provided by the customer.

Customers are responsible for providing accurate and complete delivery information. Errors must be reported within 24 hours of placing the order.

 

Intellectual Property

All content on this website, including but not limited to text, images, logos, designs, and trademarks, is the property of David & Claire London and may not be copied, reproduced, or used without prior written permission.

 

Complaints Procedure

Complaints must be submitted in writing via info@davidclaire-london.com.

We aim to respond to all complaints within 5 business days.

 

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.